Terms of service
Welcome to One Moss Nook!
The terms “we”, “us”, and “our” refer to One Moss Nook. One Moss Nook operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). One Moss Nook is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information provided is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products. However, please note that colors or product appearance may differ depending on your device and settings.
We do not guarantee that product appearance or quality will exactly match what is displayed online.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at our discretion.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. One Moss Nook reserves the right to accept or decline any order at its discretion. Your order is not confirmed until acceptance is communicated.
We must receive and process payment before acceptance. Please review your order carefully, as cancellation may not always be possible after confirmation.
If an order is not accepted, modified, or cancelled, we will attempt to notify you via the contact information provided.
Your purchases are subject to our Refund Policy.
You confirm that purchases are for personal use only and not for resale.
SECTION 4 - PRICES AND BILLING
Prices may change without notice. The price charged is the price at the time of order placement and will be confirmed in your order email.
Prices do not include taxes, shipping, customs, or import fees unless stated.
We may offer promotions with separate terms. In case of conflict, promotion terms apply.
You agree to provide accurate billing and payment information and update it when necessary.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping delays. Delivery times are estimates only.
Delays caused by carriers, customs, or external factors are outside our control.
Once shipped, risk of loss transfers to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this site, including text, images, designs, and branding, belongs to One Moss Nook or its licensors.
You may not reproduce or use any content without written permission.
“One Moss Nook” name, logo, and branding are trademarks of One Moss Nook.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools. These are offered “as is” without warranties.
Use of such tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or services linked from our site.
Use them at your own discretion.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
One Moss Nook is powered by Shopify, which enables us to provide the Services.
However, all sales are made directly between you and One Moss Nook. Shopify is not responsible for any transactions, damages, or claims related to purchases.
SECTION 10 - PRIVACY POLICY
Your personal data is handled according to our Privacy Policy and Shopify’s Privacy Policy.
By using the Services, you acknowledge these policies.
SECTION 11 - FEEDBACK
Any feedback submitted may be used by One Moss Nook without restriction or compensation.
SECTION 12 - ERRORS
We reserve the right to correct errors or update information at any time, including after orders are placed.
SECTION 13 - PROHIBITED USES
You agree not to misuse the Services, engage in illegal activity, or interfere with platform security.
SECTION 14 - TERMINATION
We may terminate access to the Services at any time without notice.
SECTION 15 - DISCLAIMER OF WARRANTIES
Services and products are provided “as is” without warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
One Moss Nook is not liable for any indirect or incidental damages arising from use of the Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify One Moss Nook from claims arising from your use of the Services.
SECTION 18 - GOVERNING LAW
These Terms are governed by applicable laws in the jurisdiction where One Moss Nook operates.
SECTION 19 - CONTACT INFORMATION
Questions about the Terms should be sent to: